It is your responsibility to find out what taxes, duties and customs clearance fees might be charged for your country.įor the UK all parcels over the value of UK£15 will incur VAT of 20%. You need to be familiar with your countries tax laws if you shop online from overseas. We can not predict which parcels will be charged but the higher the value the more likely that you will be asked to pay local tax. Most parcels go through customs without any issue, but occasionally customs will charge tax/duty at random and this is beyond our control. INTERNATIONAL NOTE: You are responsible for paying any customs clearance fees, duty or tax that your country customs authority charges (for example VAT in the UK). You need to tell us that you want extra insurance. If you need more insurance this can be arranged for an additional cost. You are automatically covered for insurance with an International courier for the 'declared value' in the customs declaration up to NZ$1500.
Delivery to areas outside major cities or where your item is dutiable or is held in customs may take a little bit longer. Things like extreme weather events and strikes can affect deliveries. Target delivery days are a guideline only and we do not guarantee your item will reach its destination within the delivery target especially at Christmas time. Use tracked courier for larger more valuable items (over NZ$250 in value) like cowhide rugs, reindeer skins or possum fur blankets. International Courier - Tracked with or without Signature See for more information on expected delivery times to your country. Registered mail is not available for parcels from New Zealand.ĭelivery times vary depending on the country and the time of year. This is an un-tracked International parcel air post service. Maximum declared/insurance value is NZ$250 for International air post.
Use air post for smaller, lighter items like the cowhide cleaner or sheepskin wool wash and possum merino knitwear.
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Select your country and post code to see the freight options available. To work out freight for your order the easiest way is to put the items into the shopping cart, then visit the cart page and use our freight estimator tool. If you have any questions regarding freight that are not answered here or in the FAQ's then please send us an email or phone us +64 and we will do our best to help you. We can not guarantee delivery in time for Christmas.
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Shipping to Europe/UK is temporarily suspended due to additional surcharges however you can contact us and we can do orders offline and a freight quote on a case by case basis.Īustralia air post is taking about 6-8 weeks at the moment. Expect delays, the time frames stated on the shipping options do not apply at the moment, we cannot give you an estimate of travel times.